IMPACT: Dealing with Difficult People, The Truth About Time Management, Conflict Management, Embracing Diversity

Learning to work with people we consider “difficult” is imperative
to our success in the marketplace. In fact, this is one of the most
challenging aspects of any job. In this training, you will learn how to
navigate challenging relationships, possess greater self-awareness,
and understand the role and importance of personalities.

How we spend our time can play a tremendous role in our level of success. Do you use your time wisely? Are you making the most of the time you have been given? Join us and learn how to fully maximize your time so you can leverage it to your advantage!

Having difficult conversations at work can be extremely difficult. This training will provide you with best-practice strategies to increase your confidence, so that you can have these conversations more effectively and with greater ease. You will learn different communication styles and how to approach sensitive topics in the workplace.

In a rapidly evolving marketplace, being able to work in diverse settings is paramount to your professional success. Yet, unlike traditional diversity trainings that focus primarily on educating you about differences - this training shows you how to leverage those differences to your advantage, while strengthening your own beliefs in the process.